To define professionalism is challenging but the importance of it is unarguable. In this post, let’s define professionalism according to the standards set by law. In the heart of the city dental practitioners are common, and you can see them in almost every block. You may have heard of dental malpractice, that is why it is important for us to define where the boundaries should be set.

“Dentists should commit to the highest level of professionalism” according to the RCDSO Code of Ethics.

Trust is perhaps always the factor that builds long lasting relationships between patient and dentist. When the patient has trust and confidence on the dentist, expect the patient to be coming back for more of the service. Honesty is another factor that makes a great impact in this professional relationship. When the patient establishes that the dentist is honest, it is more likely that professional treatment suggestions will be accepted.

Dental practitioners should be confident and professional. These characteristics radiates from the dental professional’s personality. The way they talk, stand, deal with patients, and give our recommendations should suggest confidence and professionalism. These little details are covered by the law that governs us.

Professionalism may also mean upholding and practicing within the boundaries allowed with patients. They should be non-biased and their decisions should not be affected by their own personal interest.

Professionalism in Dentistry

The Do’s and Don’ts Fundamental to Professionalism in Dental Practice

Do:

• It is important to be honest, courteous, and respectful at all times.
• Empathize and listen to your patients by learning what they need and their priorities
• Keep up with clinical expertise and adhere to the rules applicable to the practice.
• Accept your responsibility as the person providing service.
• Always be presentable by dressing up professionally. All staff must do the same.
• Acknowledge your limitations. Refer them to other dentists if needed.

Don’t:

• Do not focus on yourself, but focus on the patient’s needs
• Do not guarantee on a result
• State only what you can and should not exaggerate on your qualifications
• Do not criticize other people with the same profession
• Do not keep patients waiting.
• Do not be confident about your opinion and be oversensitive about second opinion.
• Do not take your profession personally

Not only is this any health care provider’s obligation, it is also just good business.